Shipping & Delivery Information

Fast Shipping, Safe Delivery & Secure Packing

Mustafai Artisan – Where Art Meets Your Doorstep

Domestic Shipping (Pakistan)

Delivery Time:
  • Standard Shipping: 3–5 business days (major cities) | 5–7 business days (rural areas).
  • Express Shipping: 2–3 business days (available at checkout).
  • Cost:
  • Free Shipping: On orders over ₨ 50000.
  • Standard Rate: ₨1500 per order.
  • Tracking:
  • Receive a tracking link via SMS/email once your order is dispatched.

  • International Shipping

  • Delivery Time:
  • USA/Canada: 12–18 business days.
  • Europe: 14–20 business days.
  • Middle East: 10–15 business days.
  • Asia/Australia: 14–19 business days.
  • Cost:
  • Calculated at checkout based on destination and package size.
  • Customs & Duties:
  • International buyers are responsible for customs fees. Mustafai Artisan cannot pre-pay or estimate these charges.
  • Tracking:
  • All international orders include full tracking via DHL or FedEx.

  • How We Pack Your Art

  • Mustafai Artisan – Ensuring Your Masterpiece Arrives Perfectly

  • At Mustafai Artisan, we treat every artwork like a cherished heirloom. Here’s how we protect your Arabic calligraphy, Sufism paintings, and handmade wall decor during shipping:

  • 1. Rolled Canvas Art (International & Domestic)

  • For unframed canvases , and calligraphy Art:
  • Plastic Wrap Protection:
  • Each canvas is gently wrapped in a waterproof plastic sheet to guard against humidity, dust, and scratches.
  • Hard Plastic Round Tube:
  • The rolled artwork is secured inside a rigid plastic mailing tube to prevent bending or creasing during transit.
  • Reinforced Ends:
  • Tube caps are taped tightly, and a "Fragile" label is added for extra care.

  • 2. Ready-to-Hang & Framed Art (Pakistan Only)

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    For framed paintings and stretched canvases (domestic shipping only):
  • Step 1: Plastic Wrap Shield
  • The framed artwork is wrapped in anti-scratch plastic sheeting to protect the surface and frame edges.
  • Step 2: Custom-Fit Double-Walled Box
  • The piece is placed in a heavy-duty, double-walled cardboard box tailored to its size, ensuring zero movement inside.
  • Step 3: Corner Guard Fortification
  • Foam or bubble-wrapped corner guards are added to all edges to absorb shocks and prevent damage.
  • Final Seal:
  • The box is securely taped and labeled “Fragile – Handle with Care.”

  • Why This Method?

  • Rolled Canvases: Plastic tubes prevent warping and are lightweight for affordable international shipping.
  • Framed Art: Double-walled boxes + corner guards = maximum protection for Pakistan’s bumpy roads.
  • Domestic Focus: Framed art stays local to avoid international handling risks.

  • Our Packaging Promise

  • Zero Compromise: We use premium materials, even if it costs more.
  • Eco-Friendly Where Possible: Recyclable plastic tubes and biodegradable wraps.
  • Handmade Care: Every package is inspected by our team before dispatch.

  • Track Your Art:

  • Once shipped, you’ll receive a tracking link to follow your masterpiece’s journey!

  • Need Custom Packaging?

  • Contact us at info@mustafaiartisan.com for special requests.

    Why Trust Us?

  • 1000+ artworks safely delivered across Pakistan and worldwide.
  • Rated ★★★★★ for packaging quality by our customers.
  • Thank you for choosing Mustafai Artisan – where art is packed with passion! 🎨📦

  • Order Processing Time

  • Handmade Items: 3–5 business days to prepare (due to bespoke craftsmanship).

  • Ready-to-Ship Items: Dispatched within 24 hours.

  • Need Help?

  • Track Your Order: Track Here (using your order number).

  • Delivery Delays? Contact us at info@mustafaiartisan.com or +92 370 749 5720.

  • Why Trust Mustafai Artisan?

  • 5,000+ artworks safely delivered worldwide.

  • Partnered with DHL and FedEx for reliable service.

  • Rated ★★★★★ for packaging and delivery.

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